Shipping policy

Setting	Cost/Time
U.S. shipping	FREE
Processing	1–3 business days
Customer-facing transit estimate	7–14 business days
Split shipments	Allowed / expected
Investigation threshold	20 business days after shipment
Oversized items	No surcharge unless supplier economics require it
International	Keep limited/off initially unless margins are verified

Shipping Policy

Last updated: August 23, 2026

At All The Things, we know waiting for fun stuff is the hardest part. We work with multiple fulfillment partners to bring you a constantly changing collection of fun, weird, tiny, giant, squishy, and viral things.

Free Shipping

We offer FREE standard shipping on all U.S. orders.

No minimum purchase is required unless otherwise stated during a special promotion.

Processing Time

Orders typically require 1–3 business days for processing before shipment.

During holidays, product launches, viral product spikes, or unusually high order volume, processing may take slightly longer.

Estimated Delivery

Most orders arrive within approximately:

7–14 business days after processing

Some products may arrive sooner.

Because our products are sourced from multiple fulfillment partners and locations, delivery times may vary depending on the item, destination, carrier, and product availability.

Delivery dates are estimates and are not guaranteed.

Multiple Items & Split Shipments

Ordered more than one thing? Your items may ship separately.

Because we work with multiple fulfillment partners, products from the same order may arrive in different packages and on different days.

Don't worry—you will not be charged additional shipping fees when an order is split into multiple shipments.

Tracking

When tracking information is available, you will receive a shipping confirmation email with your tracking details.

Tracking information may take 2–5 business days to begin showing movement after a shipping label or tracking number is created.

For orders containing multiple packages, you may receive more than one tracking number.

Larger & Oversized Things

Some of our Giant Things, oversized plush products, and larger novelty items may require additional transit time because of their size.

Any significant shipping differences will be noted on the applicable product page whenever possible.

Address Changes

Please double-check your shipping address before completing your order.

If you notice an error, contact us as soon as possible. Once an order has entered fulfillment or shipped, we may not be able to change or redirect the delivery address.

Customers are responsible for providing a complete and accurate shipping address.

Delays

Occasionally, packages may experience delays caused by carriers, weather, customs processing, high shipping volume, or other circumstances outside our control.

If your tracking has not updated for several days, this does not necessarily mean your package is lost.

If your order has not arrived within 20 business days after shipment, please contact us so we can help investigate.

Lost Packages

If tracking shows your package was lost in transit, please contact us.

We will review the shipment and work with the fulfillment partner or carrier to determine the appropriate resolution.

Packages Marked Delivered

If tracking shows your package as delivered but you cannot locate it:

Check around your property and any secure delivery locations.
Ask household members or neighbors if they received it.
Allow up to 48 hours, as carriers occasionally mark packages delivered shortly before final delivery.
Contact the carrier using your tracking number.

If the package still cannot be located after these steps, please contact us and we will help review the situation.

Damaged or Incorrect Items

If your order arrives damaged, defective, or you receive the wrong item, please contact us promptly and include:

Your order number
A description of the issue
Clear photos of the item and packaging

We will review the issue and determine the appropriate replacement, refund, or other resolution according to our Refund Policy.

International Shipping

At launch, shipping availability may be limited to destinations shown during checkout.

If international shipping is available for your destination, delivery times may be longer and customers may be responsible for applicable customs duties, taxes, or import fees unless otherwise stated.